Customer Support

Have a question about Freemie? 
Answers to all of our most frequently asked questions can be quickly found in our  Product Manuals along with diagrams and more in-depth articles in our Knowledge Base.

Need policy info?
Click here to review our policies on Shipping, Warranty or Returns.

Need agent help?
Our California-based Happiness Heroes are available to assist customers Monday-Friday 9:00AM-5:00PM PST.

To receive support from a Happiness Hero, complete the Contact Us form at the bottom right of this page. For warranty claims be sure to attach a copy of your receipt and a pic or video of the broken item to help hurry the claim process along.