Customer Support

There are a variety of resources and formats available for help with your Freemie. Visit our blog for extensive information on use, care, and FAQ's at:

Read articles in our Knowledge Base about Freemie products at:

View videos here or watch our simple how-to videos on YouTube

Call: (916) 339-7388 - Information Line

Email: - Customer Support

Please note that our business hours are Monday through Friday from 9AM - 5PM PST.


Freemie is an American company. Our state-of-the-art breast pump tools are engineered in Silicone Valley, CA. Our headquarter office are located in Northern California. An emergency physician and her entrepreneur spouse invented the patented Freemie System after the birth of their preemie twins.

Freemie Next Generation Cups are now available in the United Kingdom and E.U. Please visit:

Freemie milk contacting components are not made with BPA, DEHP or natural rubber latex. We source materials globally. Cup parts are made in the USA.

Only original Freemie replacement parts are recommended, and are available exclusively on this site.