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Customer Support

Have a question about Freemie? 
Reference product manuals and find FAQs, diagrams and articles in our Knowledge Base

Need policy info?
Click here to review our policies on Shipping, Warranty or Returns.

Need agent help?
Freemie Agents are available to assist customers Monday-Friday 9:00AM-5:00PM PST.

For Customer Support, complete the Contact Us form below. For warranty claims be sure to attach a copy of your receipt and a pic or video of the broken item to help hurry the claim process along.