Liberty II Pump $149.99 BLACK FRIDAY Best Price Ever! Additional Savings on Select Bundles!

Customer Support

Have a question about Freemie? 
Reference product manuals and how-to videos to get started. Find FAQs, diagrams and articles in our Knowledge Base

Need policy info?
Click here to review our policies on Shipping, Warranty or Returns.

Need agent help?
Select Contact Us below and use the form to let us know how we can help you.


  • Freemie Support Agents are available to assist customers Monday-Friday 9:00AM-5:00PM PST.
  • Search! Find answers by entering keywords in the Search Articles tab.
  • Details! Describe in some detail your needs or the issue you're experiencing so that we can best assist you.
  • Attachments! For warranty claims add attachments to your Contact Form at the bottom such as a copy of your receipt and/or pic or video of the broken item.