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Customer Support

Have a question about Freemie? 
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IMPORTANT: 

  • Freemie Support Agents are available to assist customers Monday-Friday 9:00AM-5:00PM PST.
  • Search! Find answers by entering keywords in the Search Articles tab.
  • Details! Describe in some detail your needs or the issue you're experiencing so that we can best assist you.
  • Attachments! For warranty claims add attachments to your Contact Form at the bottom such as a copy of your receipt and/or pic or video of the broken item.